Untitled Document
Summer 2012

Summer Camp FAQ

Contact:
All program and registration questions should be directed to the LRCC Administrative Office.

Registration:
If you are a returning user: Please choose “Returning user” and access your account with your username and password.  Try your email address as the username.  If you cannot remember this information, please contact LRCC's Administrative Office to have them reset your username and password.  Please make sure all information is current and up to date, especially the email address.  This will help our communications with you.    

If you are a new user: Select “New user”.  You will create a new account and begin the registration process.

For all registrations: A $100 non-refundable deposit is due when you register for summer camp.  There is also a $25 registration fee. Please see our website under “Getting Ready” for the LRCC Refund Policy.  After you register you will get a confirmation email/letter with your account information, confirmation of your event registration, balance owed and a receipt from Office@LRCChome.com. You should receive this email within 10 minutes of registering so if you don't receive it please check your junk mail or add this email address to your whitelist. Please keep this email for your records.

If you are not comfortable or able to register online:  You may either download the Summer Camp Registration Form. Or you may call the camp and ask for the registration materials to be sent to you.  Once you fill out the form, you send it back to the camp with your deposit/ payment and you will receive a confirmation of this registration.  There is a $35 internal registration fee that applies to applications that are not done online.  That fee will be added to your registration cost.   Your balance for camp can be paid in a check mailed to camp or by calling camp with your credit card information. 

Confirmation for Registration:  Within ten minutes of registering online, LRCC will send your confirmation to you via e-mail. This email will come from Office@LRCChome.com. Please look for it as many of these emails get sent back (which means you don't get the information that you need to plan for camp!).   If you do not receive a confirmation email please check in your junk mail box.  We have found that some e-mail account settings have prevented the recipient from getting their confirmations. Please be sure to check your bulk or spam folder for a couple of days after registering, and if confirmation is in those folders please add the mailing address to your address list in your e-mail. Then contact the Administrative Office (661) 245-3519 or Office@LRCChome.com and we will resend the email to you. Here are resources to help you get ready for camp. Internal/Mailed registrations will receive a confirmation letter in the mail unless you have a e-mail address, then we will e-mail the confirmation to you.

What is eCamp?  Stay in touch with your kids while they are away! You are able to view secure online photo galleries, download, order photos from camp and send one-way emails to your camper while they are at camp!  eCamp is an additional $10 fee during registration.  More detailed information on eCamp.    

Camp Picture: We take a weekly all camp photo that is a treasured memory for years to come.  You can purchase one of these 8x10 photos during registration for $10 each.    

Camp Store money (excluding Beach Camp & Day Camp):  When you register online you have the option to put money into your child’s camp store account.  This money can be used daily during the week to pay for candy/drinks, camp clothing and other goodies at our camp store.  Click here for a complete list and costs of what is sold in the Camp Store. 

General:
Summer Camp Theme: Facing Giants Based of Joshua 1:9.

LRCC Health form: All Campers are required to have a current health form on file every year that your child attends camp. The health form needs to be filled out and signed by a doctor. The camper must have had a physical examination within the past two years. All Completed health forms should be sent or faxed to LRCC's new Administrative Office at El Camino Pines; Fax: (661) 245-2047, Mail: 11900 Frontier Road, Frazier Park, Ca 93225

Are the LRCC camps accredited?

Both El Camino Pines and Camp Yolijwa are accredited by the American Camp Association (ACA). The camps participate in a rigorous inspection process every three years which covers all areas of camp, including health, safety, program and staffing.

What if my child is sick and can’t make it to camp?

The initial camp deposit ($100) is non-refundable, but may be transferred to a different program based on availability. For more details on refunds, please see the LRCC Refund Policy.

Payments
Payments online:  You may pay online easily and securely!  You may pay with a debit card, credit card or eCheck.  If you would like to use a check online, just choose eCheck and type in your check #. Make regular payments (any size) as often as you'd like in your account.  You'll be paid off by the time your camper is at camp!  No big payment that you need to worry about! 

If a church is helping to pay for your camp costs:  Duing the online registration process, click on the "My Church will pay" on the payment page.  This has to be approved by your church and the payment needs to be sent to camp within two weeks of registration.  OR the church can cut a check and you can make the payment online using the steps of eCheck above.  They may also send the check with the camper name and event/program that the check is for to the camp.  Please see “Contact us” for camp addresses. 

Are there discounts for Summer Camp? Yes!

  • Early Registration Discount:  Register on or before March 30 and receive $20 off of your camp fee.  There are no discounts for Beach Camp, Backpacking/Rafting. 
  • Sibling discount: The first camper from a family pays full price.  Each additional camper from the same family receives a $20 discount. 
  • Rostered and Retired Rostered leaders: Your children and grandchildren go free to camp. Contact Desta or call 661-245-3519 for a coupon code to use during reigstration.
  • Camperships: We strongly believe that all children should be able to attend camp.  Camperships are scholarships for campers in financial need.  To apply, please go to our website, click on “Resources/Forms” and print the campership form.  This form needs to be signed by your pastor.  The deadline to receive campership forms is four weeks before your child will attend camp. You will be contacted after sending in the form as to the status of your request.   

Balance Due:  The balance for summer camp is due no later than the Friday, two weeks prior to when your camper will be at camp.

How do I access my online account with LRCC? Right here! Your account can also be accessed from our home page. Just click on "Access my online account".

Auto-Bill option:  The worry free way to pay for camp!  When you register you have the option to be auto-billed.  If you check this box we will auto-bill you for your balance due 2 weeks prior to when your camper will attend camp.  We will bill whichever credit or debit card that has most recently been used on our website.  You will get an email confirmation once the payment has been processed.   

Getting Ready for Camp:
What time do I drop my camper off on Sunday for summer camp? Drop off at El Camino Pines, Yolijwa and Beach Camp is at 3 pm on the Sunday of camp.  Please bring your camper no later than 4 pm.

What is the Summer Camp Offering going towards this year? At the Closing Worship of each week at camp we collect an offering. This year we have chosen for half of the offering to go towards the LRCC Campership Fund (helping campers get to camp that can't afford it) and half to the ELCA Malaria Campaign. We will join the battle against malaria -- a preventable and treatable disease that kills more than one million people a year. Learn more about this and our ministry Knots for Nets.

What time do I pick up my Pick up?

  • Explorers mini week - Wed. at noon
  • Explorers, Pioneers, Discoverers, Teen camps - no later than noon on Friday. There is a closing worship at 11:15 am with lunch following. Families are invited to attend.
  • Beach Camp - Friday. Closing worship is between 11 am - Noon

Is the pool supervised at all times if accessible?
Yes, we have certified lifeguards on duty whenever the pool is accessible. We also abide by ACA guidelines for number of lifeguards and lookouts per number of swimmers.

How do you screen your staff? Do you hire teens or college students?
Our staff are hired after they submit an application, two references (one from a Pastor or Youth Worker), and we conduct a phone interview. We also run background checks on everyone we hire. The 16 and 17 year olds we work with become part of our Staff in Training Program.  All counselors are over 18, and campers are always supervised by staff that are 18 or older. We hire some 17 year olds as support/maintenance staff or as Junior Counselors if they have gone through our Staff-in-Training program.

Are staffers all trained in CPR and basic medical care?
Yes, all staffers either come in with First Aid and CPR/AED certifications or go through that certification during our two weeks of staff training.

What is the camper-to-staffer ratio?
We follow the guidelines of the American Camping Association.  The ratio is dependent on the age of the campers.
6 - 8 years 1 staff per 6 campers
9 - 14 years 1 staff per 8 campers
15 - 18 years 1 staff per 10 campers

How old is your camp and do you have full-time staffers?
Yolijwa was founded in 1958 and El Camino Pines in 1959. Both have year-round maintenance and kitchen staff for rental groups. El Camino Pines also has an Outdoor School, with 4-7 Instructors that also serve as Retreat Hosts for both sites.

What is the balance of indoor and outdoor activities?
We encourage campers to be outside, experiencing God’s creation, as much as possible, especially during daylight. Mealtimes, some evening activities, and a select few afternoon recreation sessions are typically the only time campers will be inside.

How will you stay in touch with me as a parent? Are children allowed to have cell phones?
We encourage parents to sign-up for our e-camp program, where you can see pictures uploaded daily, send your kids emails, and stay connected to camp. Also, feel free to call our camp office to ask the staff how your camper is doing. If there is an emergency, you of course will be notified.

We ask that you not send your campers with cell phones. First and foremost, they probably won’t get service at our camps. Second, we want to create a time and space for kids to be wholly present in the camp community. Cell phones make this mission nearly impossible.

Do you have heat safety plans for hot days?
Most of our activities can be adapted for the indoors in the event of hot days, rain, high winds, etc.

What transportation do you offer, and do you allow early drop-offs and late pickups?
We don’t offer set transportation to our sites, but if four or more campers from the same church cannot find someone to bring them to camp, special arrangements can be made.

We ask that you drop off your kids at camp between 3 and 4pm on Sunday and pick them up by 12pm on Friday. We don’t allow early drop-offs or late pickups to better enable our staff to prepare for your campers and retreat groups that come on the weekends. However, we do encourage carpooling; just let our staff know the name of the person picking up your camper on Friday.

Ask for references and be sure to take a tour and address any outstanding concerns.
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